Help center
Tutorials & guides
Deployment guides for IT teams, getting‑started tutorials for the desktop and mobile apps, and troubleshooting tips.
Business deployment
QuickHost, QuickSupport and private relay servers for organizations.
- QuickHost
Remotly QuickHost — installation and usage guide
Deploy the unattended‑access agent across your organization: branded installer, device registration, admin rights, start with Windows and service mode.
- QuickHost
Microsoft Active Directory / Entra ID integration
Roll out remote access across the whole organization without creating accounts manually: import users from Entra ID security groups and deploy a branded QuickHost via Intune.
- QuickSupport
Remotly QuickSupport — installation and usage guide
Set up branded, organization‑locked QuickSupport modules for your customers: download, naming, distribution, connecting and managing devices in the admin panel.
- Relay Server
Private relay server on Windows
Run your own Remotly relay server on Windows 7–11, with or without TLS, register it as a Windows service and add it to your account.
- Relay Server
Private relay server on Linux and Raspberry Pi
Install the Remotly relay as a systemd service on any Linux distribution — including low‑power devices like a Raspberry Pi.
Getting started
Install Remotly, create an account and make your first connection.
- Desktop
Getting started with Remotly for Windows PC
Download Remotly for PC, create a free account and get ready for your first remote connection.
- Desktop
Remote PC control basics with Remotly for PC
Learn the basics of remote Windows desktop and application control with the Remotly app for PC.
- Desktop
Connecting another PC to your Remotly PC app
Sign in on both computers, pick the remote PC from your device list and connect.
Connecting with a Connection ID
Share access to your PC with anyone using the unique 14-character connection ID.
- Desktop
How to create Remotly invitations for other users
Grant other Remotly users time‑limited or permanent access to your PC with invitations.
Security — device authorization
How Remotly protects your PC: account login, first‑connection authorization and clearing authorized devices.
Account and plans
Why a Remotly account matters, which plans are available and what Connect Anywhere adds.
- Mobile
Getting started with Remotly for Android
Install Remotly on your PC and Android device, create an account and prepare for remote control and gaming.
- Mobile
Connecting a mobile device to your PC
Log in on the PC and the mobile app, pick your PC from the device list and authorize the phone.
- Mobile
Basics of playing PC games on an Android device
Launch a PC game from your phone, use Game Control mode and customize game control layouts.
Features
Connect Anywhere, game mode, control layouts and other features in depth.
- Desktop
Game Mode — how to play PC games remotely
Play any PC game from another PC: fullscreen game mode, switching control back and forcing game mode.
- Relay Server
Direct P2P, Connect Anywhere cloud and private relay — how Remotly connects
Every session starts with a 14-character code, an invitation or your device list — then Remotly picks the fastest secure path. Learn what the three connection modes mean.
- Relay Server
Connect Anywhere
What Connect Anywhere is, when to use it and what it means for gaming.
- Mobile
How to edit game control layouts to play any PC game on Android
Create, edit, import and export game control layouts in the Remotly mobile app.
- Desktop
Transferring files with Remotly
Send files between connected computers with Send with Remotly, drag and drop, and transfer options.
Troubleshooting
Fix signal, bandwidth and device‑list problems.
- Mobile
Empty device list — what to do?
Why the device list in the mobile app may be empty and how to add or remove devices.
- Desktop
Low signal or bandwidth troubleshooting — PC
What the low signal warning means on PC and how to improve connection quality.
- Mobile
Low signal or bandwidth troubleshooting — Android
Fix signal and bandwidth warnings in the mobile app and tune the audio/video settings.